Shipping policy
SHIPPING POLICY
Last Updated: August 11, 2026
Thank you for shopping with Tiny Legends. We carefully prepare every order and want your Tiny Legends experience to be smooth from the moment you place your order until it arrives at your door.
ORDER PROCESSING
Orders are typically processed within 1–2 business days after payment is successfully completed.
Business days are Monday through Friday, excluding U.S. federal holidays.
Processing time is separate from carrier transit time. During periods of unusually high order volume, processing may occasionally take longer. If a significant delay affects your order, we will make reasonable efforts to contact you.
SHIPPING DESTINATIONS
Tiny Legends currently ships within the United States to destinations available at checkout.
Shipping availability may vary depending on the destination, product, carrier availability, and other logistical considerations.
SHIPPING RATES
Available shipping methods, applicable shipping charges, and estimated delivery times are displayed at checkout before payment is completed.
Shipping rates may vary based on the destination, package size and weight, selected shipping method, carrier rates, and other applicable factors.
Any free or discounted shipping promotion applies only when expressly offered and subject to the terms of that promotion.
DELIVERY ESTIMATES
Estimated delivery times shown at checkout begin after the order has been processed.
Delivery dates and transit times provided by Tiny Legends or shipping carriers are estimates and are not guaranteed unless expressly stated otherwise.
Carrier delays caused by weather, transportation disruptions, high shipping volumes, natural events, or other circumstances outside our reasonable control may affect delivery times.
ORDER TRACKING
When tracking is available, customers will receive tracking information after their order has been shipped.
Please allow time for the carrier to scan and update tracking information after a shipping label has been created.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order.
If you notice an error, contact us at tinylegendsusa@gmail.com as soon as possible. We cannot guarantee that an address can be changed after an order begins processing.
Tiny Legends is not responsible for delays, failed deliveries, or additional shipping expenses resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by law.
If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or another customer-caused delivery issue, the customer may be responsible for the cost of reshipping the order.
LOST OR DELAYED PACKAGES
If your tracking information has not updated for an unusual period of time or you believe your package may be lost, please contact us at tinylegendsusa@gmail.com.
We will assist in reviewing the tracking information and, where appropriate, work with the shipping carrier to investigate the shipment.
Tiny Legends is not responsible for carrier delays or events outside our reasonable control. However, we will make reasonable efforts to assist customers with legitimate shipping issues.
PACKAGES MARKED AS DELIVERED
If tracking shows that your package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors when appropriate, and verify the shipping address provided with your order.
Please contact us promptly if the package still cannot be located. We may request additional information and/or initiate an investigation with the shipping carrier before determining the appropriate resolution.
A carrier's “delivered” status does not automatically determine the outcome of every claim, and Tiny Legends reserves the right to investigate suspected fraudulent or abusive claims.
DAMAGED PACKAGES
Please inspect your order upon delivery.
If your product arrives damaged, defective, or incorrect, contact us at tinylegendsusa@gmail.com within 7 days of delivery with your order number and photographs of the product and packaging when applicable.
Please retain the product, original packaging, shipping box, and shipping label while the claim is being reviewed, as they may be required for a carrier or damage investigation.
For additional information regarding damaged or defective products, please review our Return & Refund Policy and applicable Limited Warranty.
EXPEDITED SHIPPING
When expedited shipping options are available, they may be selected at checkout for the displayed additional charge.
Selecting expedited shipping affects the carrier's shipping service and does not shorten our order processing time unless expressly stated otherwise.
Carrier delivery estimates for expedited services remain subject to carrier terms and circumstances outside Tiny Legends' reasonable control.
RETURN SHIPPING
Return shipping is governed by our Return & Refund Policy.
For standard eligible returns, customers are responsible for return shipping costs unless otherwise stated or required by law.
When a return results from a confirmed damaged, defective, or incorrect item, Tiny Legends will provide the appropriate assistance in accordance with our Return & Refund Policy and applicable warranty terms.
QUESTIONS
For questions regarding shipping or an existing order, please contact:
Tiny Legends
tinylegendsusa@gmail.com